Meet Adam Furlough

Adam Furlough is the Vice President of Sales & Delivery at Advent Resources, the company behind Advent Advantage – the industry’s end-to-end automotive sales system. In his role, Adam leads project implementation and client success with a laser focus on helping dealers streamline the car deal and maximize profitability with every transaction.

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Adam began his career over a decade ago in customer support and retention as Operations Manager at American Customer Care, a leading BPO. There, he managed retention programs for major consumer brands including Guthy Renker’s Proactiv, Meaningful Beauty, and Wynn Hair Care.

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He went on to serve as Director of Operations at EverGrow Marketing, where he built and scaled a bilingual customer support and sales team. Under his leadership, the company achieved a 40% customer retention rate, exceeded monthly sales goals by 25%, and improved cold call performance by 20%.

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Before joining Advent, Adam served as Director of Call Center Operations for SleepScore Labs, a wellness-tech company backed by ResMed. He implemented mission-critical support systems including Microsoft Dynamics, Shopify, and Five9, while managing outsourced teams during the company’s public launch.

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Today, Adam combines his operational expertise and deep understanding of dealership processes to ensure that Advent clients experience the full power of a truly end-to-end digital retail system. From real-time funding and deal accuracy to integrated e-signatures and compliance, his leadership helps dealers run more efficiently and capture every penny of profitability.

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Adam lives in Fort Worth, Texas with his wife Samantha and their young son. He’s passionate about family, fitness, cars, and sneakers, and brings that same energy and enthusiasm to helping dealers thrive.